Refund And Cancellation

At our store, customer satisfaction is important to us. Please read our policy carefully before placing an order.

Order Confirmation

• We call every customer to confirm the order before dispatch.

• Orders are shipped only after confirmation call verification.

• If the call is not answered after multiple attempts, the order may be cancelled automatically.

3-Day Refund Policy

We offer a 3-day refund policy from the date of delivery.

You are eligible for a refund if:

• The product is damaged.

• You received the wrong item.

• The product has a manufacturing defect.

Important Conditions:

• You must contact us within 3 days of delivery.

• Product must be unused and in original packaging.

• Proper unboxing video is required as proof for damaged or wrong items.

Refunds will be processed after product inspection.

Cancellation Policy

• Orders can be cancelled before dispatch.

• Once shipped, cancellation is not allowed.

• If you refuse delivery without valid reason, future orders may not be accepted.

Refund Processing Time

• Approved refunds are processed within 5–7 business days.

• Amount will be credited to the original payment method or bank account (as applicable).

Contact Us

For refund or cancellation requests, contact our support team with:

• Order ID

• Registered mobile number

• Issue details with photo/video proof