Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data.

1. Information We Collect

When you place an order or interact with our website, we may collect:

  • Full Name

  • Phone Number

  • Email Address

  • Shipping & Billing Address

  • Payment details (processed securely through payment partners)

  • IP address and device information

2. How We Use Your Information

We use your information to:

  • Confirm your order via phone call

  • Process and deliver your order

  • Provide customer support

  • Send order updates and tracking details

  • Improve our services and website performance

We do not sell or rent your personal information to third parties.

3. Order Confirmation Calls

  • We contact every customer to confirm the order before dispatch.

  • Your phone number is used strictly for order verification and delivery communication.

4. Payment Security

  • Online payments are processed through secure and trusted payment gateways.

  • We do not store your full debit/credit card details on our servers.

5. Sharing of Information

We may share necessary information with:

  • Courier partners (for delivery)

  • Payment gateways (for transaction processing)

  • Legal authorities (if required by law)

Only the minimum required information is shared.

6. Cookies

Our website may use cookies to:

  • Improve browsing experience

  • Analyze website traffic

  • Remember user preferences

You can disable cookies in your browser settings.

7. Data Protection

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

8. Your Rights

You may request:

  • Access to your stored information

  • Correction of incorrect data

  • Deletion of your personal data (subject to legal requirements)

9. Changes to Privacy Policy

We reserve the right to update this policy at any time. Continued use of the website means you accept the updated policy.

10. Contact Us

For privacy-related concerns, contact our support team with your Order ID and registered details.